Detail how your submission was created and has evolved through to successful implementation. Provide evidence to demonstrate considerations to sustainability including financial, environmental and social aspects
What has your organization done to include innovation in FM planning, design and operations of your submission? How has the innovation considered the environment? Can your FM solution/accomplishments be replicated in other areas e.g. departments, companies and countries? What has your project done to promote the advancement of FM excellence?
How has your FM initiative supported your corporate/organizational strategy? Explain challenges that were experienced and overcome in implementing the project and what lessons were learned? How did the cost of implementation of your initiative deliver a positive return to the financial performance of your organization?